Privacy Policy Statement:

Privacy Notice: 
Here at AEB Consulting Scotland Ltd we focus on supporting our Customers to help you meet your goals. To achieve this, you share basic contact personal data with us and we understand that the privacy and security of your personal information is extremely important. In this privacy notice, AEB Consulting Scotland will refer to all group services as detailed in the ‘Who are we’ section.

We are committed to protecting your personal data and this privacy statement explains why and how we collect and process your personal data. It relates to personal data you share directly with us, data shared by others on your behalf or through publicly held information. Where a third party has shared your information with us, we trust that they have informed you about the use of your data.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you.
Personal data is defined as any information relating to an identified or identifiable natural living person – a ‘data subject’. This privacy notice also provides information about your rights as a ‘data subject’.

We ensure that this notice is made available to you or a third party acting on your behalf, prior to AEB Consulting Scotland collecting or processing your personal data. We can be contacted in writing at 1A Torphichen Street, Edinburgh, EH3 8HX.

All Employees and Staff of AEB Consulting Scotland Ltd who interact with you as a data subject or when you ask us to process data for associated data subjects, are responsible for ensuring that this notice is drawn to your attention prior to any personal data being processed.

At AEB Consulting Scotland Ltd we will always be transparent about how and why we collect and process your personal data.


Who are we:

When we say AEB Consulting Scotland Ltd or ‘we’ or ‘us’ or ‘our’, we are generally referring to AEB Consulting Scotland Ltd and the separate legal entities that make up our group businesses.

AEB Consulting Scotland Ltd is registered in Scotland SC551622.
Registered Office 1A Torphichen Street, Edinburgh, EH3 8HX.

It will also include other businesses we may add to AEB Consulting Scotland Ltd in the future.


Why do AEB Consulting Scotland Ltd collect and store your personal data?

We collect, process and store personal data in relation to individuals, data subjects associated with businesses, associated with not for profit charitable organisations, for our service suppliers, subcontractors and their associates, along with our professional contacts and individuals from other organisations in order to deliver our contracted services to our customers.

AEB Consulting Scotland Ltd collects and stores personal data for a number of reasons, such as:

  • When you contact us by email, telephone, post or social media to enquire about our services or the delivery of our services to our customers
  • To understand your needs and how they may be met
  • To provide you with professional services and fulfil our contractual obligations as set out in our Proposal documentation with you or our customers where you may be an employee, a subcontractor, a supplier or customer of our customer
  • To manage our relationship with you
  • To verify identification where required
  • To communicate with you by post, email or phone
  • To maintain customer and administration records
  • To process financial transactions and applications
  • To prevent and detect crime, fraud or corruption
  • To meet legal, regulatory and ethical responsibilities

We are committed to ensuring that the information we collect, use and store, is appropriate, is not excessive, is accurate and up to date, is not retained for longer than required and does not constitute an invasion of your privacy.

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.


What personal data and information does AEB Consulting Scotland Ltd hold?

The data we hold could include financial and non-financial data and will depend on the services we are providing.

Typically, we may hold:

  • Names, addresses, personal and business contact details
  • Business interests and shareholdings
  • Details of contact we have had with you in relation to the provision, or the proposed provision, of our services
  • Details of any services you have received from us
  • Our correspondence and communications with you
  • Information about any complaints and enquiries you make to us
  • Information from research, surveys, and marketing activities
  • Information we receive from other sources, such as publicly available information, information provided by your employer or by our customers on your behalf.


Who might AEB Consulting Scotland Ltd share your information with?

We may share data within AEB Consulting Scotland Ltd where required for administrative purposes and for the provision of the professional service you have requested from us.

Our Service Providers: We may pass your personal data on to third-party service providers contracted to AEB Consulting Scotland Ltd in order to provide you with the services you require. Through the contracts and security measures we put in place, any third parties that we may share your data with are obliged to keep your details secure and to use them only to fulfil the service they provide to you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with AEB Consulting Scotland Ltd procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent or for the fulfilment of a contract we hold with you, unless we are legally required to do otherwise. Otherwise we will not share any information out with our contracted service provision requirements.

Other organisations and individuals: If required by law, under any code of practice we are bound by or where we are asked to by a public or regulatory authority, such as Police or HMRC.


How long does AEB Consulting Scotland Ltd keep your personal data?

We will only retain your personal data for as long as necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

  • the requirements of our business and the services provided;
    any statutory or legal obligations;
  • the purposes for which we originally collected the personal data;
  • the lawful grounds on which we based our processing;
  • the types of personal data we have collected;
  • the amount and categories of your personal data; and
    whether the purpose of the processing could reasonably be fulfilled by other means.

The software we use allows us to maintain your information on our operational practice management systems and customer relationship systems before and during the period when you are a customer. This information will also be maintained for the required legal and statutory periods even when you cease to be a customer of AEB Consulting Scotland Ltd.

AEB Consulting Scotland Ltd do not share your personal information with any third parties.

Complaints

We hope that you will not need to complain about how your personal data is being processed by AEB Consulting Scotland Ltd or by third parties associated in delivering our services, or how your complaint has been handled. If you want to, you have the right to lodge a complaint directly with the supervisory authority and AEB Consulting Scotland Ltd.

The details for each of these contacts are:

Kirsty Browne, AEB Consulting Scotland Ltd, 1A Torphichen Street, Edinburgh, EH3 8HX.
UK Data Protection Regulator, The Information Commissioner’s Office (‘ICO’), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or email
https://ico.org.uk/concerns/

Can I find out about the personal data that AEB Consulting Scotland Ltd hold about me?

AEB Consulting Scotland Ltd, at your request, can confirm what information we hold about you and how it is processed. If AEB Consulting Scotland Ltd does hold personal data about you, you can request the following information:
Identify the contact details of the person or organisation that has determined how and why to process your data.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of AEB Consulting Scotland Ltd or a third party, information about those interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority.

Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
AEB Consulting Scotland Ltd accepts the following forms of ID when information on your personal data is requested:
Passport or driving licence, bank statement or utility bill (dated within the last 3 months).
We will normally respond to your request within one month of it being received. However, in some cases, we may need to extend this to three months. We will always write to you within one month of receiving your original request to tell you if this is the case.
A copy of your personal data is usually provided free of charge. However, we will charge a ‘hourly rate at our current price list’ where we find that the data requested is excessive or unfounded and in particular if the request is a repetitive one.

Security

We are serious about taking the appropriate measures to protect your personal data.
Our staff and service providers are all trained on confidentiality, data protection and security, we limit access to our buildings to those who require access and other technology.

Policy changes

This policy was last updated on 28th October 2019