An Overview of Our Services

AEB Consulting Scotland appreciate the frustration caused by many, varied and sometimes complicated factors to consider within Records and Information Management requirements.  In our vast experience, we have found that our clients are either looking for New Service Provisions OR are desperately seeking support in dealing with their existing Service Provisions going forward.

 

The most common issues seem to be :-

(a) confusion around specific service provision which is made more complicated by multiple supplier language

(b) lack of clarity around service lines and their associated billing charges, their purpose and appropriate use

(c) Lack of transparency around Contracting Terms and their implications to the client such as Permanent Withdrawal charges

(d) lack of good customer support and service as part of the services promised, purchased but not always delivered

(e) over promised and under delivered service provision through eager sales and no after sale support or clarity

 

Our goal is to find out what our clients wish to achieve, what’s currently in place and then finding the best solution to fit the gap and improve going forward.

AEB Consulting Scotland have a lot of experience across all client’s business sectors boasting first-hand experience having worked for many suppliers over the past 18 years and served a great deal of clients during that time.  AEB Consulting Scotland offer true empathy and understanding of client challenges and frustrations and have a wealth of knowledge specific to this Industry focusing on the pros and cons that each potential Supplier may bring to the table in their quest to win our client’s business and to assist with the options for future planning.

Compliance
Every business is responsible for keeping their organisation compliant, regulations change constantly and processes need adjusting.  A clear Records Management Plan will ensure your staff understand the importance of the Plan and the adherence to it’s procedures and the business responsibilities thus reduce your business risk.  By implementing a procedure and activating compliant and reliable suppliers to provide those services, your business will cut costs, reduce risk and become compliant by default.

AEB Consulting Scotland can help you achieve your business service requirements by efficiently and effectively removing the pain of wading through the many suppliers who all promise to deliver excellence, publicly display what they believe to be their ‘Unique Selling Points’ over their competitors, in order to recommend the right partnership fit for your business.

 

Facilities Management
A big and important role that supports your client base and regularly screams out for assistance in Records & Information Management .

 

Finance Management
The sharp end of responsibility, your business performance searches for efficiencies and cost reduction with a huge compliance requirement.

 

Human Resources
Quick access to information and security are at the top of your priorities to look after your people.

 

IT Managers
Ever changing environment, ever challenging, access, security, control, back-up and data protection.

 

Business Managers
Reputation and protection, customer response and needs managed efficiently.

 

GDPR
The New EU Data privacy legislation will come into effect from 2018 and will dictate how personal information is gathered/handled/used, organise your business with a robust Retention Plan and document management strategy.

AEB Consulting Scotland

By working closely with you, AEB Consulting Scotland become your “right hand” throughout the tasks agreed.  We can analyse, report, identify and recommend improvements across the full spectrum of the existing or required services which may include :-

 

Physical Archive Storage Associated with Paper Records
FILE and or BOX Inventory, Volumes, Activity, Spend, Contract Terms and Implications, Legality, Compliance, Process, Retention, Service Provision options, SLA, Access, MI reporting, Facilities, Innovation and Customer Service.

 

Physical Vault Storage Associated with Back Up Media (Tape & Container) Data
TAPE and or CONTAINER Inventory, Volumes, Activity, Rotation Planning, Spend, Contract Terms and Implications, Legality, Compliance, Process, Retention, Service Provision options, SLA, Access, MI reporting, Facilities, Innovation and Customer Service.

 

Scanning / Digitising of All Record Types Including Paper Records
Specification of Scanning, Volumes, Spend, Contract Terms and Implications, Legality, Compliance, Process, Retention, Service Provision options, SLA, Access, MI reporting, Facilities, Hosting, Compression, Innovation and Customer Service.

 

Confidential Waste / Shredding of Paper Records
Service Regularity, Volumes, Activity, Spend, Contract Terms and Implications, Service Provision, Legality, Certification, Compliance, Process, SLA, Access, MI reporting, Innovation and Customer Service.

 

Internal / In-house Retention Planning Support and Projects
Stakeholders, Goals, Timelines, Current Process, Desired Process, Budget Implications, Volumes, Access, Authorised Users, RFQ &Tender work, Customer Service.

 

We work with your internal budget holders, we drive value in a way which will be un-biased and fair for all suppliers, this results in unlocking long term value whilst maintaining good long term relationships.  We provide you with clear and open choices.

Legal

Small & Medium Enterprises

Financial Services

Manufacturing & Engineering

Energy

AEB Consulting Scotland Limited believe Energy Service Providers are passionate about enriching people’s lives through energy exploration and development, this will involve their staff investment, developing safe and healthy work places, protecting the environment and supporting communities.

Their core work undertaken is vast, they must address physical and digital data management as well as physical samples and charts, they may require to consolidate physical and digital storage to reduce storage and management costs, digital conversion is a key aspect and effects their workforce and customer safety, security, and high-value information.

It is therefore imperative that their Internal Processes compliment their day to day service delivery both internally and externally with efficient use of their staff time across the whole organisation.  Security, Privacy, Management of Sensitive Information and Data Protection are Specific and Crucial Components that work in conjunction with a robust, cost effective Records Retention Plan.

Experience has taught us that across Large Corporate Organisations, there is always room for improvement by utilising our ‘un-biased’ approach and vast Knowledge within this sector.  Our Consultancy Services deliver efficient and flexible options for your consideration and often compliment an existing Procurement or Facilities Management team to reduce time spent in Records and Information Management.  You are experts in your Energy Field, let our team manage your Records and Information Management services.

Public Sector

AEB Consulting Scotland Limited believe with a passion, that our very own Public Sector services welcome the fresh approach to ‘bring in the expert’ in order to provide support specific to creating analysis and documentation that will Identify and Implement or Research specific service requirements for Records & Information Management.  With a number of key contacts and strong reliable history and reputation within the Public Sector, we welcome the  opportunity to assist your sector.

By working with AEB Consulting Scotland, your staff are free to focus on their core roles, by trusting an expert to establish the Specific Requirements for your Sector Requirements.  We can support your individual organisations to provide analysis, risk reduction, ensure Data Protection Protocols are adhered to (GDPR) and consistency across all departments.  There are a great deal of projects that we are able to undertake for Internal Purpose efficiently to ensure you can maintain good practice and cut costs.

Experience has taught us that across Large Corporate Organisations, there is always room for improvement by utilising our ‘un-biased’ approach and vast Knowledge within this sector.  Our Consultancy Services deliver efficient and flexible options for your consideration and often compliment an existing Procurement or Facilities Management team to reduce time spent in Records and Information Management.  You are experts in your Public Sector Field, let our team manage your Records and Information Management services.

Healthcare

AEB Consulting Scotland have had the privilege to work with some amazing people within this sector over the past two decades and have earned a strong and robust reputation for delivering excellence.  Today, as independents, we are determined to make a big difference and are here to assist you.

It is imperative that Medical and Research Information is available at the touch of a button that guarantees cost reduction and ensure compliance across your locations and demonstrates safe and secure management.

Experience has taught us that there is always room for improvement by utilising our ‘un-biased’ approach and vast knowledge within this sector.  Our Consultancy Services deliver efficient and flexible options for your consideration and often compliment an existing Procurement or FM team to reduce time spent in this specific sector.